Returns & Exchanges at HIGH5

We want you to love your fit, so if you are not 100% satisfied with your purchase, we offer a hassle-free return policy within 30 days of delivery. Please ensure all items are unworn, unwashed, and still have their original tags attached.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging and include the printed return authorization form inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or store credit within 5 to 7 business days.